Contact Us

General contact information

1-800-520-5750
Mon-Fri: 7:00 am-4:30 pm Central
REGULAR FAX: 608-977-9927
CLAIMS FAX: 608-977-9861

Mailing Address:
EPIC Specialty Benefits
P.O. Box 8430
Madison, WI 53708-8430

Deliveries:
EPIC Specialty Benefits
1717 West Broadway
Madison, WI 53713



Customer Service

1-800-520-5750
Mon-Fri: 7:00 am-4:30 pm Central
FAX 608-223-2159 or 1-800-236-7610
Email Customer Service

Send Premium Payments to:
The EPIC Life Insurance Company
P.O. Box 7903
Madison, WI 53707-7903

EPIC Sales

1-800-520-5750
Mon-Fri: 7:00 am-4:30 pm Central
FAX 608-223-2159 or 1-800-236-7610
Email Sales

Life & Disability

Life & Short-term Disability
1-800-520-5750
Mon-Fri: 7:00 am-4:30 pm Central
FAX 608-223-2179
Email Claims

The EPIC Life Insurance Company
P.O. Box 8430
Madison, WI 53708-8430

Long-term Disability
1-866-779-2083
Mon-Fri: 7:00 am-4:00 pm Central
FAX 1-855-864-0530
Email Claims

The EPIC Life Insurance Company
Group Claims Department
P.O. Box 14294
Lexington, KY 40512-4294

Dental

1-800-883-3920
Mon-Fri: 7:30 am-5:00 pm Central
FAX 1-715-344-2446

Dental Claims
The EPIC Life Insurance Company
P.O. Box 85
Stevens Point, WI 54481

Vision

1-800-999-5431
Automated Help: 24/7
Live Help (Central Time):
Mon-Fri: 7:00 am-10:00 pm
Sat: 8:00 am-3:00 pm
Sun: 11:00 am-3:00 pm

Vision Care Processing Unit
P.O. Box 1525
Latham, NY 12110

Contact Us